Have you flown with a commercial airline lately?
If so, you probably have the latest carrier missteps swirling around your head. I know I do.
After all, the disgraceful episode of one passenger literally being dragged off a United Continental (UAL) plane — such that it allegedly caused him serious bodily injury — is reason enough for concern.
Then there are the multiple reports of passengers being mistreated by the flight crews.
The latest episode was a family thrown off a Delta Air Lines (DAL) plane. They were also threatened with imprisonment and foster care for their child after refusing to give up a seat they already paid for.
The rash of recent ghastly airport escapades are certainly cause for pause when it comes to your next flight. They’re also cause for concern about the conduct of our fellow human beings.
Now, I am in no way defending the airlines for their seemingly outrageous behavior here. But to at least try to understand what’s happening … and perhaps why it’s happening … I think it’s important to put yourself in the shoes of a flight attendant.
When you do that, you can at the very least see things in a little bit more understanding light.
|Image Credit: Wikipedia|
Of course, I’ve never been a flight attendant, so how can I possibly understand what it’s like to do that job?
And while I can’t empathize with those who make their living in the air, I can go indirectly to the source and at least try to sympathize by reading what flight attendants say they are concerned about.
Fortunately, I read a story this morning on the website Urbo that gave me a different perspective.
I also recently read a similar story at Business Insider that presented information directly from flight attendants who were asked what they tend to notice the most about passengers as they board the plane.
The answers were surprising, and quite eye-opening.
First and foremost, flight attendants are looking at passengers through the lens of safety.
They are trying to assess who might be a danger … who might be too intoxicated to fly … who might be too sick to fly … who might be up to something illegal … and who might be a potential source of trouble during the flight.
They’re also looking for some physical help.
Here’s what one flight attendant said she did when assessing travelers on a flight:
"If I see someone who is muscular, powerful, strong, physically fit, I memorize his/her face and make a mental note of where they are sitting."
The flight attendant said she considers a person like this a resource in the event of an attack on the flight, or on another passenger or crew member.
"If a situation looks like it could develop, I’ll privately and discreetly ask one of these people if they would be willing to help us if necessary. Help might involve subduing or restraining an unruly passenger. We hope it never happens, but we will prepare just in case it does."
Now, in your job, do you usually have to worry about dealing with unruly people who need to be subdued physically?
If you’re a police officer, correctional officer or if you are in the security field, then you likely do. But most service-oriented and/or corporate jobs don’t have this danger element to deal with.
Interestingly, a friend once told me about a situation he experienced while flying a few years ago that confirmed what this flight attendant said.
My friend happened to be flying on Sept. 11, so the airlines were already on heightened alert given the infamous anniversary.
Now, my friend is a very strong man, which is apparent to anyone who sees him. He’s also a former Green Beret, which means he is comfortable dealing with combative situations.
He told me that a flight attendant pulled him aside before take-off, and asked him if — should anything dangerous or "terror-like" go down on this flight — he would be willing to help the crew deter it.
Well my friend, being who he is, instantly agreed to help. And fortunately, the flight went on without incident.
However, the episode illustrates the conditions inherent in the mind of flight attendants in the age of terrorism … and in an age where a general sense of civility and respect for your fellow man seems to be waning.
Of course, civility goes both ways.
Flight attendants, and anyone representing a company, have an obligation to treat their paying customers with respect. That seems to have been sorely lacking in several of the recent airline incidents.
There’s no excuse for treating your paid customers with disrespect. But there’s also no reason for customers to treat employees of a business with disrespect, either.
So, the next time you fly, or the next time you go anywhere … remember the persons you interact with deserve to be treated the same way you’d like to be treated.
It’s the golden rule, and it’s golden for good reason.
Mining for Money
Golden Opportunities in Vancouver
By Sean Brodrick
Gold is trying to bounce today. But up or down today, it is still headed for its biggest weekly loss in six months. Silver, meanwhile, has been stuffed in a sack and beaten with hammers.
Why are the metals under pressure? It looks like the establishment candidate will win the final round of French elections this weekend. That soothes some rattled nerves.
And on Wednesday, the Federal Reserve hinted at a rate hike in June. Finally, the GDP forecast for this quarter is growth over 4%.
I’ll give them France. The other two are loads of bull. The Fed ain’t raisin’ rates in June. I think the market could react strongly when it realizes it was lied to.
And GDP growth over 4%? After 0.7% in the first quarter? Don’t make me laugh.
But think of it this way. Yellen and the rest of them are handing you an opportunity. On a gold and silver platter.
This is a great time to buy. Some amazing stocks are priced like their CEOs are on fire!
Gold and silver have fallen so far, so fast, it’s like a powerful spring stretched wa-a-ay out. You know when the snap-back comes, it’s going to be a face-ripper!
I’m in Vancouver. I’m here as a featured speaker at the Metals Investor Forum. It’s a meeting of small, up-and-coming explorers, developers and miners. As well as some investors who are interested in them.
I plan on talking to a bunch of companies here. There are almost too many good ones to choose from.
I sent my Red-Hot Resource Millionaire subscribers some details on the great stocks I want to talk to. That’s for subscribers only. As are the details of the lunch I have scheduled today at the Vancouver Club with one of the most intriguing men in the global mining scene. My chance meeting with him years ago led to my investigation and recommendation of Great Panther (NYSE: GPL). That turned into MULTIPLE gains for subscribers over 300%.
The chase is on. We are going to find the best little mining stocks on Earth, and there will be the potential for fortunes to be made.
All the best,
Happy Cinco de Mayo! The April jobs report gave traders plenty of reason to celebrate, as the 211,000 job adds helped drive the unemployment rate down to 4.4%.
That’s a 10-year low … and the news sent the Dow above 21,000 (+0.3%), and the S&P 500 and Nasdaq to record highs at 2,399.29 (+0.4%) and 6,100.76 (+0.4%)m respectively.
• ‘When is Cinco de Mayo’ is the top-Googled term in Arizona, Nebraska, Iowa and Indiana. See what your state searches for on this day here.
• Social media lawsuit: Three victims’ families are suing Facebook (FB), Google (GOOG) and Twitter (TWTR) in relation to the December 2015 San Bernardino, Calif., shooting.
• Jeff Bezos brings in a quick billion: According to an SEC filing, he sold 1 million shares of Amazon (AMZN) for $940 billion. The cash will likely fund his Blue Origin space-exploration company.
• Gold ended the first week of May 3.3% lower. That’s the biggest slide since election week. And silver fell to its lowest level of 2017 at $16.27.
• But oil stocks have fared the worst for the year: WTI crude gained 1.5% today after yesterday’s -5% drubbing. But six of the S&P 500’s top 10 losers in 2017 are oil stocks. And Chevron and ExxonMobil are the Dow’s worst performers, behind only Verizon. (CNNMoney)
• All eyes on France this weekend: Voters return to the polls Sunday to decide between centrist Emmanuel Macron and far-right candidate Marine Le Pen. Polls slightly favor Macron.
Good luck and happy investing,
Uncommon Wisdom Daily